Distance Sales Agreement

DISTANCE SALES AGREEMENT

PLEASE NOTE that pursuant to applicable legislation, you are advised to print and read the following agreement text in 12-point bold font. Additionally, every Buyer who makes a purchase through our website shall be deemed to have read and accepted all provisions of this Distance Sales Agreement arranged by us, without the need for any further notice.

SELLER: KRONARIS LLC
ADDRESS:
PHONE:
EMAIL: [email protected]

BUYER: Customer
The Buyer is the person who makes a purchase through the Seller’s website kronaris.com. The address and contact details declared by the Buyer in the invoice and communication information shall be taken as basis.

By accepting this Agreement, the Buyer acknowledges and agrees in advance that upon confirming the order subject to this Agreement, the Buyer will be obliged to pay the order amount as well as any additional costs such as shipping fees and taxes, if applicable, and that the Buyer has been duly informed in this regard.

ARTICLE 2 SUBJECT OF THE AGREEMENT

The subject of this Agreement is the determination of the rights and obligations of the parties in accordance with the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts, regarding the sale and delivery of the goods or services ordered electronically by the Buyer from the Seller’s website kronaris.com, which have the qualifications specified in this Agreement and the sales price stated herein.

The Buyer declares and accepts that they have been informed about and confirmed electronically all preliminary information regarding the essential characteristics of the goods or services subject to sale, the sales price, payment method, delivery conditions, and the right of withdrawal, and that they have placed the order accordingly.

Products whose protective elements such as packaging, seals, or wrapping have been opened after delivery cannot be returned due to health and hygiene reasons, and the right of withdrawal cannot be exercised in such cases. Opening the product packaging constitutes an exception to the right of withdrawal.

The prices listed and announced on the website are the sales prices. Announced prices remain valid until updated or changed. If a product is offered for a limited period, the announced price shall remain valid until the end of the specified period.

The Buyer accepts and undertakes that the data entered into the system during membership registration or shopping belongs to the Buyer or that the Buyer has permission to use and share such data, and that no data without usage rights will be entered. Otherwise, all responsibility shall belong to the Buyer.

The preliminary information and invoice displayed on the payment page of kronaris.com constitute an integral part of this Agreement. Once the order is completed, the Buyer shall be deemed to have accepted all terms of this Agreement.

ARTICLE 3 DATE OF THE AGREEMENT, DELIVERY OF GOODS OR SERVICES, PLACE OF PERFORMANCE AND METHOD OF DELIVERY

This Agreement is concluded on the date the Buyer places the order. The goods or services shall be delivered to the address specified by the Buyer. Packages that are suspected to have been damaged during shipment must be opened and inspected in the presence of the cargo company representative. If any damage is detected, a report must be prepared with the cargo company and the product must not be accepted. If no report is prepared, the Buyer shall be deemed to have accepted that the cargo company has fully fulfilled its obligations.

ARTICLE 4 GENERAL PROVISIONS

The Buyer accepts that they have read and acknowledged the preliminary information regarding the essential characteristics, sales price, payment method, and delivery of the products displayed on the website and that they have provided the necessary confirmation electronically.

The product shall be delivered to the delivery address specified by the Buyer on the website, together with its invoice, packaged and intact, within a maximum period of 30 days.

If the product is to be delivered to a person or entity other than the Buyer, the Seller shall not be responsible if the recipient refuses to accept delivery.

The Buyer is obliged to inspect the product upon delivery and, if any issue caused by shipment is detected, to refuse acceptance of the product and have a report prepared by the cargo company representative. Otherwise, the Seller shall not be held liable.

The Agreement approved by the Buyer during shopping on the website shall be valid and binding in all circumstances.

Unless otherwise stated in writing by the Seller, the Buyer must have fully paid the product price before delivery. If the product price is not paid to the Seller before delivery, the Seller may unilaterally cancel the Agreement and refrain from delivering the product.

If, after delivery, the bank or financial institution to which the credit card used for payment belongs fails to pay the product price to the Seller for any reason, the product must be returned by the Buyer to the Seller within 3 days at the Buyer’s expense. The Seller’s contractual and statutory rights, including the right to pursue the product price, are reserved.

For clarity, installment or deferred payment options provided by banks or financial institutions are considered credit facilities provided directly by such institutions. Product sales where the Seller has fully collected the price shall not be deemed installment sales but cash sales. In legally defined installment sales, the Seller’s statutory rights remain reserved. In case of default by the Buyer, a default interest of 5 percent per month shall apply.

ARTICLE 5 RIGHT OF WITHDRAWAL

You may return the product within 14 days with customer service approval, provided that the Seller’s product box has not been opened in any way. After the returned product reaches our return warehouse, it will be inspected and, upon confirmation that it has not been opened, the refund will be processed to your bank.

Packages suspected to be damaged during shipment must be inspected before acceptance in the presence of the cargo company representative. If damage is detected, a report must be prepared and the product must not be accepted. Failure to prepare a report means that you accept that the cargo company has fulfilled its obligations.

Products showing deterioration, breakage, damage, tearing, use, or similar conditions, or products not returned in the same condition as delivered, shall not be accepted for return and no refund shall be made.

Return transactions shall be completed within seven business days from the date the product reaches the Company.

After approval of the return, credit card refunds shall be processed within five business days. Your bank may not reflect the refund in the same statement period, in which case you should contact your bank’s credit card service.

ARTICLE 6 PROTECTION OF PERSONAL DATA AND CONFIDENTIALITY

The information provided by the Buyer under this Agreement and for payment purposes shall not be shared by the Seller with third parties other than the contracted cargo company. If the Seller is required to disclose such information due to administrative or legal obligations, the Buyer shall not hold the Seller liable.

The Seller declares that it shall process the Buyer’s personal data lawfully within the scope of Law No. 6698 for the establishment and performance of this Agreement, take necessary technical and administrative measures to ensure data security, prevent unlawful processing, access, and disclosure, and store such data securely. The Seller shall delete, destroy, or anonymize personal data whose processing purpose has ceased, in compliance with legal retention periods.

By approving this Agreement, the Buyer declares and undertakes that they have been informed about the processing of personal data in accordance with Law No. 6698 and the Disclosure Notice.

ARTICLE 7 EVIDENCE AGREEMENT, COMPETENT COURT AND ENFORCEMENT

In the resolution of any dispute arising from or related to this Agreement, the Seller’s records, including electronic and audio records, shall constitute conclusive evidence. Consumer Arbitration Committees shall be competent up to the monetary limits announced by the Ministry of Industry and Technology, and Consumer Courts and Enforcement Offices of Istanbul Anatolian or European jurisdiction shall be competent for amounts exceeding such limits.

The Buyer declares, accepts, and undertakes that they have read, understood, reviewed, and accepted all terms and conditions set forth in this Agreement and in the order form, which forms an integral part hereof.

By completing payment for an order placed through the Website, the Buyer shall be deemed to have accepted all terms of this Agreement. The Seller is obliged to make the necessary software arrangements to obtain confirmation that this Agreement has been read and accepted by the Buyer prior to order completion.